![]() They will be taken back to the logon method choice screen. Simply uncheck the “Remember my logon method” checkbox and click the “Log On” button. If for any reason, the user would like to change the authentication method in the subsequent login, they can do it on the logged off screen. They will be logged on automatically without encountering the choice screen unless they clear their Internet Explorer cookies. If pass-through authentication is used, next time the user accesses the same Receiver for Web site from the same client machine. Once the user logs on successfully, Receiver for Web remembers the user’s choice in a persistent cookie. Pass-through from NetScaler Gateway always takes precedence if NetScaler Gateway is detected. If multiple authentication methods (excluding Pass-through from NetScaler Gateway) are enabled for a Receiver for Web site and a user access the site for the first time, Receiver for Web presents the user with a choice, defaulting to pass-through authentication. If Receiver for Windows is not configured properly, users will be prompted for their credentials whenever they launch an application/desktop. You have to install and configure Receiver for Windows for pass-through authentication to provide users with seamless single sign-on experience. Therefore, the Receiver for Web site has to be added to the Intranet zone unless you change the Internet Options. Check the “Domain pass-through” checkbox in the popup dialog.īy default, Internet Explorer only performs automatic logon for sites in the Intranet zone.Select the “Choose Authentication Methods” task in the right panel. ![]() Select the site you want to enable pass-through authentication.Select the “Receiver for Web” node in the left panel.Pass-through authentication to Receiver for Web can be enabled from the StoreFront Administration Console: This is now available in StoreFront 2.5 for Internet Explorer users. One of the most requested features for Receiver for Web is pass-through authentication for users of domain-joined client machines. NetScaler Application Delivery Management.NetScaler App Delivery and Security Service.This is the reason why I decided to create this Q&A that I hope helps in a quick debug for anyone with this error. We spent some time with the "Your logon has expired" error, and we could not find anything on possible causes. When we managed to make it work from inside, and we looked to external authentication we completely forgot this option. We started by getting Citrix to work from inside and we ticked this option off while doing so. Before this changes everything was working, including Netscaler access. The real environment is a little more complicated than described, and at the time we were doing several changes not related to Citrix XenApp, mainly networking, and the environment stopped working. The following option what was missing was:įound Citrix Article CTX204766 that presents other solutions for this Symptom. A popup appears again (This time I have the Self-Service Password Reset available, so I'm getting the popup from StoreFront)įrom my question, it was clear that the error was somewhere in the authentication passthrough from Netscaler to StoreFront. we have Login Prompt PopUp from Citrix Receiver asking for User Name and Password repeatedly. (I'm using Self-Service Password Reset, and it is not available, so I'm getting the popup from Netscaler) Please log on again to continue" when I add the domain after the username Ĭredential popup. ![]() "Incorrect Domain" when I add the domain before the username Contoso\User I'm now configuring access for external users using the NetScaler, and I have the following problem. I've activated HDX routing through the Netscaler for all sessions. This environment is working with the receiver for windows and web when the user is on the Internal Network. Two Windows 2016 VM acting as XenApp in my unique Machine Catalog, one for each Delivery Group (one for Apps, one for Desktop)Ī Netscaler VPX1000 (NS12.0) virtual appliance Click on ‘Start collecting logs’ once you are ready to reproduce the issue. It is enhanced to deliver secure login and internet browsing experience, easy management of your apps and desktops, advanced search capabilities, and more. Log level ‘Verbose’ captures more detailed logs. Citrix Workspace App, powered by Citrix protocol and HDX (high-definition experience), delivers high-performance virtual app and desktop sessions. One Windows 2016 VM with everything from Citrix in it (XenDesktop 7.15) plus the SQL Server DB Navigate to Advanced Preferences and click on ‘Log collection’. One Windows 2016 VM acting as Domain Controller and DNS My Citrix test environment is the following:
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